Process

How every engagement works.

The same disciplined process applies to every client. What differs is the scope of the build and the depth of the partnership that follows.

Small Business

From discovery call to monthly partnership.

Five steps. A defined scope. A live system in two weeks. Then an ongoing partnership that keeps it running.

    01

    Discovery call

    Discovery call.

    We learn how your business operates — where orders come from, how you communicate with customers, what is breaking down. This is the only stage where assumptions are acceptable.

    Timeline

    30 minutes

    Produces

    Shared understanding of your business

    02

    Scope confirmation

    Scope confirmation.

    Based on the discovery call, we confirm exactly what will be built — which pages, which automations, which modules. You approve the scope before work begins.

    Timeline

    1–2 business days

    Produces

    Agreed scope and fixed price

    03

    Build

    Build.

    We build your website, configure WhatsApp automation, and set up your bookings or store. You review progress at defined checkpoints. Nothing ships without your sign-off.

    Timeline

    Typically two weeks

    Produces

    Production-ready system

    04

    Launch

    Launch.

    Your domain is connected, everything is tested, and you go live. We monitor the system closely in the first week. You get access to your client dashboard.

    Timeline

    Day of launch

    Produces

    Live system and dashboard access

    05

    Monthly partnership

    Monthly partnership.

    Abrevon maintains, monitors, and evolves your system every month. You submit change requests through your dashboard. We handle updates, fixes, and anything that needs attention.

    Timeline

    Ongoing

    Produces

    Maintained, evolving system

Ongoing

What Abrevon does every month.

The monthly retainer is not a support contract. It is what makes the system stay good — not just stay on.

Maintenance.

Dependencies updated. Compatibility maintained. Hosting and infrastructure kept current. Nothing left to accumulate.

Monitoring.

System health tracked continuously. Incidents detected before you notice them. Response begins before a client reports a problem.

Updates and changes.

Change requests submitted through the client dashboard. Each one assessed, scoped, and scheduled. No email chains, no ambiguity about what was agreed.

Incident response.

When something breaks, Abrevon is accountable for fixing it. Not a support ticket. Not a queue. A response from the team that built it.